Constant monitoring of your language training

Reporting is an essential element of ConnectingEnglish’s approach. You can follow the progress of your employees and check the situation of your training budgets at any time.

Our “administrative engineering” approach is primarily based on the quality and application of our administrative team :

• A permanent contact with strong customer service (responsive and flexible)

• Compliance with a structured approach through the processes that maintain our effectiveness

We have developed an administration platform adaptable to suit your needs :

• Individual monitoring of courses (credits, agreement, invoice-payment receipts, DIF management, budgetary year etc)

• Overall monitoring of courses (Budget Monitoring: planned/actual, by item, ratios etc.)

• Management of course objectives and results

• Updated in real time and 24/7 consultation

Quality measurement is central to the ConnectingEnglish approach which is why we undertake satisfaction surveys at two time points :

• During the course: allowing alterations to the course content if necessary or change of teachers if required

• On completion of the course: establishing an overall assessment against the objectives set at the start of the course